All the products you have purchased from exhaust.com.tr are original and have certain warranty periods. All procedures regarding product warranty or malfunction in defective products are approved by the manufacturer. Seysan exhaust does not have any effect on this issue. The service providers included in the product warranty certificate will support you regarding the defective product.

You can return the products you bought from the www.egzoz.com .tr website under the conditions stated below and by stating the reason.

1- The return process starts with the delivery of the product to you and is valid for ten (10) days following the invoice date.

2- When the product you have returned reaches us, it is checked by the relevant unit whether it complies with the return conditions. When deemed necessary, it is sent to the authorized service to be tested.  

3- The product to be returned must be delivered complete with accessories etc. parts. All kinds of breakable products and ceramic pots are delivered back to the cargo with the same or similar cargo packaging. The buyer is responsible for the cargo to reach our company undamaged.

4- The product to be returned must fully comply with the conditions in the "Warranty Conditions" section.

5- The costs that will occur within the framework of the return process (shipping, return shipping fees, etc.) belong to the customer.

6- However, if the goods are found to be defective, the return costs will be covered by exhaust.com .tr .

7- The return process begins when the product arrives at exhaust.com .tr .

8- Exhaust.com .tr team will evaluate the return process and inform you about the result in a short time.

9- It takes an average of five (3) business days for the refunds made in accordance with the return conditions to be finalized and the amount you paid to be transferred to your account or credit card. The remaining balance will be refunded after deducting the costs and fees charged by the banks in return transfers to the account from the total amount. In the event that the reason for the return is due to exhaust.com .tr , all costs belong to our company.